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FAQ

How much is shipping?

We offer Free Shipping to all countries Worldwide.

If you need to receive your watch within a matter of days you can purchase Express Shipping for an additional cost depending on your country.

For more information, please view our page on shipping.

 

When can I expect my watch to arrive?

Your watch will be shipped within 24 working hours from the time of purchase. All watches are sent via tracked shipping and you will receive email notification of dispatchment and your tracking ID. 

Australia

eParcel Express: 1-2 working days.

International

eParcel Express International: 2-12 working days (depends on chosen option).

 

Are Hartley Watches water resistant?

Yes, all Hartley Watches are 5ATM (water resistant of up to 50m). Although your watch is water resistant we recommend you avoid contact with water as much as possible to maintain the quality of your leather band.

  

Does my Hartley Watch come with Warranty?

Yes, your Hartley Watch comes with 24 months manufacturers warranty. For more information, please view our page on warranty.

   

Are Hartley Watches available in store?

No, our watches are only available exclusively at www.hartleywatches.com.

  

How can I take care of my leather band?

As your leather band isn't covered by our warranty it is best to take great care of it from the day you receive your Hartley Watch. We recommend you keep your band as dry as possible at all times, wiping off all moisture as soon as possible. Avoid exposure to sunlight for extended periods of time to avoid discolouration of your leather strap. If using a leather cleaner, please ensure you follow the instructions with care to avoid damaging your band.

 

I have a discount code, how can I use it?

You can apply your discount code in the checkout section of our website. First you will need to input your shipping information and then you will prompted to enter the code.

 

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